Terms of service

Effective Date: 02-August-2024

Welcome to NEEANN. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our services.

1. Acceptance of Terms

By using our website, you agree to comply with and be legally bound by these Terms of Service, as well as our Privacy Policy. If you do not agree to these terms, please do not use our website.

2. Eligibility

You must be at least 18 years old to use our website. By using our website, you represent and warrant that you are of legal age to form a binding contract.

3. Account Registration

  • Account Creation: To make a purchase, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process.
  • Account Security: You are responsible for maintaining the confidentiality of your account password and for any activities that occur under your account. Notify us immediately of any unauthorized use of your account.

4. Orders and Payment

  • Order Acceptance: All orders placed through our website are subject to acceptance by NEEANN. We reserve the right to refuse or cancel any order for any reason.
  • Pricing: All prices are listed in INR (Indian Rupees) and are subject to change without notice. We are not responsible for typographical errors in pricing.
  • Payment: Payment must be made at the time of purchase using the payment methods provided on our website. By providing payment information, you represent and warrant that you have the legal right to use the payment method.

5. Shipping and Delivery

  • Shipping: We will ship the products to the address provided by you at the time of order. Shipping and handling fees, as well as delivery times, may vary based on location and availability.
  • Delivery: We are not responsible for delays in delivery caused by circumstances beyond our control, including but not limited to natural disasters, transportation strikes, or carrier delays.

6. Returns and Refunds

Our Return and Refund Policy, available on our website, outlines the conditions and process for returning products and obtaining refunds.

7. Intellectual Property

  • Ownership: All content on our website, including text, graphics, logos, images, and software, is the property of NEEANN or its licensors and is protected by copyright, trademark, and other intellectual property laws.
  • Use: You may not use, reproduce, distribute, or create derivative works from any content on our website without our express written permission.

8. Prohibited Conduct

You agree not to engage in any of the following activities:

  • Unauthorized Use: Accessing or using our website for any unauthorized or illegal purpose.
  • Interference: Interfering with the operation of our website, including through the use of viruses, bots, or other malicious code.
  • False Information: Providing false or misleading information during the account registration or order process.

9. Limitation of Liability

To the fullest extent permitted by law, NEEANN shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of or in connection with your use of our website or products.

10. Indemnification

You agree to indemnify, defend, and hold harmless NEEANN, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of our website or violation of these Terms of Service.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any legal action or proceeding arising under these terms shall be brought exclusively in the courts located in [Your City/State].

12. Changes to Terms of Service

We reserve the right to modify these Terms of Service at any time. We will notify you of any significant changes by posting the updated terms on our website. Your continued use of our website after such changes constitutes your acceptance of the new terms.

13. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us:

Thank you for choosing NEEANN. We appreciate your trust and look forward to serving you.