Privacy policy

Last updated: August 2, 2024

At NEEANN, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us in any other way.

1. Information We Collect

  • Personal Information: When you place an order, create an account, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment information.
  • Non-Personal Information: We may collect non-personal information such as your browser type, device type, IP address, and browsing behavior through the use of cookies and similar technologies.

2. How We Use Your Information

  • To Process Orders: We use your personal information to process and fulfill your orders, including sending order confirmations, shipping notifications, and delivery updates.
  • To Improve Our Services: We analyze non-personal information to understand how our website is used, identify trends, and improve our services and products.
  • To Communicate with You: We use your contact information to respond to your inquiries, provide customer support, and send promotional materials if you have opted in to receive them.
  • To Protect Our Business: We use information to detect and prevent fraud, unauthorized transactions, and other illegal activities.

3. Sharing Your Information

  • Third-Party Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and email distribution. These providers are required to protect your information and use it only for the purposes for which it was shared.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to enhance your browsing experience and collect non-personal information. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

6. Your Choices

  • Opt-Out: You can opt-out of receiving promotional emails from us by following the unsubscribe link in any promotional email.
  • Access and Correction: You can access and update your personal information by logging into your account on our website or contacting us directly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

We value your trust and are committed to protecting your privacy. Thank you for choosing NEEANN!